FREQUENTLY ASKED QUESTIONS
GENERAL + BOOKING
We are an appointment-only salon to ensure every client gets the time and attention they deserve. We recommend booking in advance to secure your spot!
You can book online through our website, call the salon, or DM us on social media! New clients looking for extensions or color transformations are encouraged to fill out our New Client Form first.
We kindly ask for at least 48 hours' notice if you need to cancel or reschedule. Cancellations made within 24 hours may result in a fee. No-shows will be charged 100% of the scheduled service.
Some services (like hair extensions and major color transformations) require a non-refundable deposit to hold your appointment. This goes toward your final service total.
Yes! We offer event styling and bridal hair both in-salon and on-location. Contact us for details and availability.
Not at all! If you're unsure who to book with, just fill out our New Client Form. We’ll match you with a stylist who fits your hair goals, personality, and schedule—no stress, just great hair.
Yes, please! If you’re new to the salon, filling out our New Client Form helps us learn more about your hair history, goals, and preferences so we can match you with the right stylist and get you started on the path to your dream hair.
Life happens! If you’re running more than 15 minutes late, we may need to reschedule or adjust your service. Give us a call ASAP if you think you’ll be late!
